FAQ Solution : Video Session does not open despite being a Premium/Pro Member

FAQ Solution : Video Session does not open despite being a Premium/Pro Member

These are the 2 major reasons for you getting the customer exclusive content despite being a paid member.

1. Log In : Many a times, learner fails to login and tries accessing the course directly from the internship page.

Solution : Please always log in into your account before you access premium/pro registration contents.

2. Cache : There are chances that you are possibly viewing cached version of the page.

Solution : Log out of your account, clear your browser cache and please log in again.

Should you face the same issue despite trying the aforementioned methods, please reach out to our support team by creating a support ticket, our team will get back to you asap.

Please create a support ticket from this page .

We strive to provide a seamless experience, but since its an online medium there are chances that at rare times you may experience some technical issue related to access or dashboard, the issue may arise during updation or by other bugs, you can be rest assured that once the issue is reported our team will provide complete assistance and  to provide you resolution at the earliest. Though we may provide resolution within couple of hours, there are times when it may take more time than usual. During those times we would appreciate your patience and understanding.

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