i have a Payment Issue

i have a Payment Issue

We give utmost priority in handling the issue related to payment , we use Razorpay and Stripe as our payment gateways which are trusted payment gateway partners globally.

If there's an issue regarding payment, firstly please do not worry. We are here to assist and your money is safe. Please follow the below procedure should you experience payment related issue

1. Email our support team with screenshot of payment confirmation, payment ID & screenshot of the payment.
2. Please check your bank account frequently for any refund ( May take upto 7 business days )

Things you should know before raising a ticket in regard to payment; 

1. All the payments are processed via 3rd party website "Razorpay" or "Stripe"
2. Issue resolution may take between 7-20 business days and even more, if further investigation is required.
3. We would require a copy of bank pass book copy for the transaction period, as it would be necessary to process your payment and the information may be asked by our payment gateway provider.
4. We would assist you during the entire process , and if required you will be directed to contact Razorpay or Stripe.

    • Related Articles

    • What are the available Payment Methods

      We have enabled two payment gateways for ease of our customers The accepted payment methods under Razorpay payment gateway are : Debit Card, UPI, Wallets ( Such as Paytm, Phonepe,Gpay,etc) Net banking and credit card. The accepted payment methods ...

    • Confirmation of payment

      Upon receipt of payment, the user will automatically receive an update on their registered Email ID.

    • FAQ Solution : Video Session does not open despite being a Premium/Pro Member

      These are the 2 major reasons for you getting the customer exclusive content despite being a paid member. 1. Log In : Many a times, learner fails to login and tries accessing the course directly from the internship page. Solution : Please always log ...

    • How to Register for Internship?

      Internship offered on our website is an hybrid internship, for the benefit of the students at large we have provided 3 enrollment options, please find images below. For Premium & Pro Users To enroll for an internship, please select an internship of ...

    • Popular Articles

    • Sample Certificate

      Sample Internship Certificate Sample Internship certificate, certificate will be issued only to Premium & Pro Users.

    • How to Register for Internship?

      Internship offered on our website is an hybrid internship, for the benefit of the students at large we have provided 3 enrollment options, please find images below. For Premium & Pro Users To enroll for an internship, please select an internship of ...

    • Do i need a App to Access my internship

      No, you do not need a separate app to view your contents. We understand that already on daily basis our phones are overwhelmed by so many different apps, and we do not want to burden you or your phone to download a another App. Our content are ...

    • FAQ Solution : Video Session does not open despite being a Premium/Pro Member

      These are the 2 major reasons for you getting the customer exclusive content despite being a paid member. 1. Log In : Many a times, learner fails to login and tries accessing the course directly from the internship page. Solution : Please always log ...

    • How is it possible to learn practically? Without going to a workplace

      At Barola, with our experience of over a decade and training over 41600 Pan India on practical engineering know how important hands on experience is, hence we provide practical training kit (Applicable only for Pro Membership i.e Kit + Certificate + ...